Frequently Asked Questions
Do you allow dogs on your trips?
We allow dogs on our horse drawn boat trips and on our
self-drive day hire boats but not on the motorised aqueduct
Do you have parking at the Wharf?
We only have a pick up and drop off point at the Wharf but it is
only a 5 minute walk from any of the car parks in Llangollen
What times are the Aqueduct Cruises?
We run 2 trips per day. The first departs Llangollen Wharf at
12.15pm and takes 2 hours to cross the Aqueduct where a coach is
waiting to bring the passengers back to Llangollen town centre. For
the second trip you need to check in at Llangollen Wharf by 1.45pm
where you will be directed to the coach pick up point which will
take you to the boat for your cruise back into Llangollen
Why is there no availability for a self-drive boat on
your booking site?
When you book a self-drive boat on our website enter 1 when
asked how many are in your party. The booking is per boat not per
person. The maximum allowed on the boat is 10 people and this
includes babies. Please note you will need a £70 cash damage
deposit on the day of hire.
Do you have toilets on the boat?
The motor boat which does the Aqueduct Trips does have a toilet.
The Horse Drawn trips boats do not have toilet facilities. There
are toilets with disabled access at the Wharf.
The Day Hire Boats have a toilet
Is there disabled access?
There is disabled access to the Tea Room and toilets at the
Wharf. We can load wheelchairs onto the Horse Boats but you
should note that we cannot off load them at the Chain Bridge on the
2 hour Horse Drawn Boat trip. We are not able to take Wheelchairs
on the Aqueduct Trip although people with some mobility may be able
to board and we can carry folded wheelchairs. There is a bus
transfer so the usual criteria we use it that if the individual can
get on a bus then they will be able to get on the boat. If unsure
please contact us to discuss.
Can we get food on the boats?
There are no catering facilities on the Horse Boats. Take Away
food and drinks are available from the Tea Room. The motor boat has
a licenced bar and tea, coffee, soft drinks and light refreshments
are available on board. We can provide lunches on the 12.15
trip which need to be pre-ordered on the day. Please order at least
half an hour before your trip to allow us to prepare the food in
the Tea Room. We can also provide Welsh Cream Teas on the afternoon
trip. Ordering in advance is recommended.